At THE HIRAMATSU HOTELS & RESORTS, the health and safety of our guests and colleagues remain our top priority. We are monitoring the evolving situation surrounding Covid-19 and will be guided by the recommendations of the World Health Organization as well as Japan’s Ministry of Health, Labor and Welfare. We continue to implement extremely high standards of health and safety in both back and front of house areas.

• We place hand sanitizers in public spaces. We kindly ask all guests to use them at each time.
• For both public spaces and guest rooms, we enhance cleaning and sanitization processes by keeping spots such as toilet, door knobs or arm rails clean with sanitizers.
• We ventilate the public spaces and guest rooms regularly.
• For the safety and well-being of our guests, our hotel staff
  
  • may wear masks when attending guests.
  • will stick our strict precautionary hygiene measures such as washing hands and fingers or monitoring body temperature regularly.

We appreciate for your kind understanding and cooperation.